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About New Homes
A new home – commencing service – must be accredited to qualify for residential care subsidies from the Australian Government before it can admit residents.
A commencing service is a home:
- where an provider has been allocated places by the Commonwealth Department of Health and Ageing, and
- where residential aged care has not previously been provided in respect of the allocated places, and
- that is not currently accredited by The Aged Care Standards and Accreditation Agency Ltd.
The home must meet all three requirements at the time the Agency assesses the application for it to be considered a commencing service. If not, the accreditation application for existing services must be completed instead.
The provider should contact the local state office of the Agency at least three months before the date on which the home plans to admit residents and discuss an appropriate application date for the proposed service.
For an Application for accreditation for a commencing service contact our local state office. Click here for contact details of our local state office
Alternatively, the application can be printed and a paper copy of the application completed.
In the application for accreditation, the provider is required to identify how the home will meet the Accreditation Standards when it is operating, and to give the Agency an undertaking that the home will undertake continuous improvement.
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Within 14 days of receiving and deciding if an application is valid, the Agency will decide whether or not to accredit the home. The first step is to appoint an assessment team. The team then assesses the contents of the application and provides a report to the Agency.
In making a decision about accreditation, the Agency considers:
- the contents of the application
- information (if any) received from the Secretary, Department of Health and Ageing
- the provider’s undertaking concerning continuous improvement.
The Agency will tell the provider about the decision. If the decision is to accredit, a Commencing Service Accreditation Certificate will be sent showing that the home is accredited for twelve months and the date the accreditation will expire.
The decision to accredit will be published on the Agency’s website.
The Agency will monitor the home’s ongoing compliance and continuous improvement activities. The provider will be told about any matters for improvement, and the form and frequency of support contacts. The home will receive at least two support contacts during the 12 month accreditation period.
Towards the end of the accreditation period, the provider will need to apply for a further period of accreditation. A major component of re-applying for accreditation is the self-assessment process, which is a valuable way to evaluate the performance of a home during its first year of operation.
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